About

About

Lean On Me Family Services, LLC was founded by owner, Melissa Hicks Smith.  Melissa has 15+ years providing community-based services to families in need in West Virginia and Virginia.

The company’s mission is to provide quality evidence-based services to families in need, while also supporting and empowering social workers and case managers. With a focus on collaboration and communication, Lean On Me Family Services strives to create a positive impact on the community it serves.

Our company offers immediate interventions for cases that need services expedited.  Lean On Me Family Services understands that some situations are time sensitive, and services need to be started immediately to ensure safety. When requested, our team of experienced professionals can begin providing support and intervention to families within 24 hours of receiving the approved invoice from the case manager or CSA coordinator.